Website
Maintenance
Services
Is your website haunted by broken links, buggy code, and slow loading times? Our website maintenance services are here to eliminate annoying errors, optimize speed, and keep your website sparkling clean.
We'll protect your online investment and ensure it delivers value for years. Don't let website worries distract you from running your business!
Why does website maintenance matter?
Just like how you need to take care of a car to keep it in good shape, a website—whether during initial website development or after launch—needs regular updates to function properly. Without maintenance, your site could slow down, become vulnerable to hackers, or stop working altogether, which can drive visitors away and hurt your business.
53% of visitors leave a mobile site if it takes more than 3 seconds to load
Cyberattacks cost worldwide companies $7.7 million every year
75% of users judge a company's credibility based on its website design
Benefits of website maintenance services
With website maintenance services, you can expect significant growth in your online business and sleep soundly while knowing your site is secure and protected.
Improved security
Regular updates and monitoring protect your website from hackers and security threats. Through professional website maintenance, your data and your customers' information remain safe, reducing risks and ensuring long-term trust in your site.
Better performance
Routine maintenance helps your website load faster and function better. This leads to a better user experience, making visitors more likely to stay on your site.
Regular updates
Keeping your website software, plugins, and content up to date ensures that everything works correctly. Using website maintenance services, you can also add new features that improve the site's functionality.
Enhanced SEO
A well-maintained website is more likely to rank higher on search engines. This makes it easier for potential customers to find you online.
Reduced downtime
Regular maintenance checks can prevent unexpected issues that might cause your website to go offline. This ensures that your site is always available to your visitors.
Cost savings
Addressing small problems early helps you avoid larger, more expensive fixes down the road. With consistent professional website maintenance, your website stays functional and cost-effective, supporting your business without costly surprises.
What's included in our website maintenance packages?
| Website Maintenance Packages | Standard | Advanced | Premium | Platinum |
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| Software & plugin updates | ||||
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Routine updates
Regularly update your website’s software and plugins to keep everything up-to-date |
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Compatibility checks
Ensure that updates are compatible with your website to prevent any issues |
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Rollback options
Provide the ability to revert to a previous version if an update causes problems |
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| Data backups | ||||
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Automated daily or weekly backups
Set up automatic backups of your website on a daily or weekly basis |
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Offsite storage of backups
Store backups in a separate, secure location to protect against data loss |
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Quick restoration process
Ensure a fast and easy recovery process if your website needs to be restored |
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Firewall implementation support
Support firewall implementation to block unauthorized access and keep your website secure |
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Malware scanning
Regularly scan your website for malware and remove any detected threats |
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SSL certificate management support
Support your SSL certificate management to ensure secure connections between your website and users |
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24/7 support including holidays
Provide round-the-clock support every day of the year, including holidays |
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Emergency after-hours support
Offer urgent assistance outside of regular business hours for critical issues |
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Ongoing website support, monitoring, and alerting
Continuously monitor your website and providing alerts for any potential issues |
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Website health check report
Deliver detailed reports on your website’s overall health and performance |
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| WordPress maintenance | ||||
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Content management updates
Update and manage the content on your WordPress site |
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Database optimization
Improve your database’s efficiency for faster website performance |
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| Advanced website maintenance work | ||||
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Audit your website SEO and fix any problems that may affect your position on SERPs
Check and improve your website’s SEO to boost its ranking on search engines |
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Optimize your website performance
Enhance your website’s speed and performance for a better user experience |
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Ongoing developments
Continuously make improvements and updates to keep your website current and competitive |
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Quick response & resolution time
Your problem is our problem. We'll treat your issues as our own. With professional website maintenance, Mageplaza ensures quick responses to your inquiries, so your website gets the attention it needs. By classifying the severity levels of your issues, we define clear priorities. This approach motivates us to act faster and resolve problems efficiently when an issue is raised.
| Incident Severity Level | Description | Response Time | Issues Identification (Weekdays 8 am - 5:30 pm) | Issue Resolution Time (Weekdays 8 am - 5:30 pm) |
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| Priority 1 | Inaccessibility or technical difficulties with the website | 1 hour (24/7) | Within 2 hours | Within 4 hours after issues are identified |
| Priority 2 | Large-scale customer issue | 2 hours (Weekdays 8 am - 5:30 pm) | Within 8 hours | Within 8 hours |
| Priority 3 | Non-transactional issues or adjustments | 4 hours (Weekdays 8 am - 5:30 pm) | Within 24 hours | Within 48 hours or as agreed |
Note: Emergency contacts are available 24/7
Try our website maintenance services
and see the difference!
Why should you choose our website maintenance services?
Expertise & experience
We have a team of website maintenance experts with over 10 years of experience and many successful projects.
Customized solutions
With a personalized approach, your website stays relevant, secure, and high-performing, giving you a competitive edge and maximizing your return on investment.
Comprehensive services
When you choose our site maintenance services, you can access a wide range of comprehensive services, including regular security updates, performance optimization, backup, SEO audits, etc.
Technological advances
Our site maintenance services proactively monitor and implement the latest technological advancements for security, performance, and user experience.
Clear communication
Our website support and maintenance services provide regular reports on your website's health, detailing any maintenance performed and proactive recommendations.
Security
Our experts implement robust security measures, including regular vulnerability scans, malware detection, and software updates, to safeguard your website and user data
Quality assurance
We have a dedicated team that performs rigorous testing to ensure that your website functions smoothly across different devices and browsers. This includes testing for functionality, compatibility, and performance.
Dynamic pricing
Whether you have a small business or a large enterprise, we can provide a pricing plan that suits your budget and requirements.
Dedicated support
Our dedicated support team is always available to assist you with any questions or concerns you may have. We offer multiple channels for support, so you can reach us quickly and easily whenever you need assistance.
The website support and maintenance process
Our work
Join us on a journey through a remarkable collection of websites that have thrived under our exceptional Website Maintenance Services!
Website Maintenance Services
Peterstevens
Peter Stevens Motorcycles, Harley-Heaven, and Ducati Melbourne are the major players in the Australian motorcycle retail industry. By working with Mageplaza, they are revolutionizing the customer experience and reshaping the motorcycle retail landscape.
Read Case Study
Website Maintenance Services
Yogya
Utilizing Mageplaza's end-to-end web design service, Yogya have offered a frictionless shopping experience for their customers. They even exceed customer expectations and set a new standard for the Indonesian retail industry.
Read Case Study
Website Maintenance Services
Bean Bags
Bean Bags R Us, a top beanbag retailer, has teamed up with Mageplaza to enhance its online presence. This partnership ensures a digital experience that reflects the comfort and style of their iconic beanbags.
Read Case StudyLet's talk!
122,000 clients have been prospering with our services. It's your turn now!
- Free 1:1 consultation
- Free site health check (15 hours)
- Free 2-month support after the project
- 10+ years of experience in E-commerce
Frequently asked questions (FAQs)
Only from $15/h when you work with website maintenance experts from Mageplaza. However, it's important to note that hourly rates can vary widely depending on factors your specific requirements, your website situation, etc.
Common site maintenance services include regular backups, software updates, security scans, content updates, bug fixes, performance optimization, SEO audit,...
Outsourcing website maintenance services can save you time and resources, as professionals handle the technical aspects of maintaining your website. It allows you to focus on your core business activities, ensures regular updates and enhancements, and provides access to experienced professionals with expertise in website maintenance.
Regular website maintenance improves search engine rankings by ensuring that your website is properly optimized for search engines. It includes tasks such as updating meta tags, optimizing page loading speed, fixing broken links, and ensuring mobile responsiveness, all of which contribute to better search engine visibility.
A website maintenance checklist typically includes tasks such as updating software and plugins, checking for broken links, optimizing website speed, monitoring security, testing forms and contact pages, reviewing and updating content, and analyzing website analytics to identify areas for improvement.
It depends on your technical skills and time availability.If you're comfortable with technology and website management, basic maintenance might be manageable. Meanwhile, hiring a professional is recommended for complex websites, businesses lacking technical expertise, or those valuing their time and peace of mind.