Epicor ERP
Services

If you’re planning to run Epicor, you need more than just a general ERP consultant - you need a partner who understands the ins and outs of your Epicor environment.

No matter if you’re using Kinetic, ERP 10, or Prophet 21, our team brings hands-on experience across manufacturing, distribution, and service industries. We don’t just “make it work” - we help Epicor work smarter for your business.

What is Epicor ERP?

Epicor ERP is a robust platform designed specifically for industries like manufacturing, distribution, and services.

Unlike generic ERP systems, Epicor provides deep, role-based functionality tailored to real-world operations. Its modern Kinetic interface, cloud-ready infrastructure, and low-code customization tools make it a favorite among businesses looking for agility and scalability.

At Mageplaza, we’re proud to be an Epicor-certified partner, with deep technical expertise and domain knowledge across multiple Epicor products, including Epicor Kinetic, Prophet 21, and Eclipse. This allows us to deliver not just services - but solutions built on best practices, early access to updates, and direct collaboration with Epicor’s product team.

Why should you choose Epicor ERP software?

Epicor powers over 27,000 businesses across manufacturing, distribution, and services - proving it's not just general ERP software, but a purpose-built solution engineered for operational excellence.

Industry-tailored by design

Epicor built for how real manufacturers and distributors work. Whether it’s Make-to-Order, Job Shop, or Field Service, Epicor supports complex workflows natively.

No heavy coding needed

Use built-in tools like Business Process Management (BPM) and Application Studio to adapt forms, rules, and dashboards - no custom code required.

Flexible integration with your ecosystem

Epicor’s modern REST API makes it easy to integrate with CRMs, eCommerce, PLM, MES, WMS, and more - without data silos.

Real-time visibility & insights

From shop floor to C-suite, Epicor delivers real-time KPIs and performance tracking with BAQs, dashboards, and Epicor Data Discovery.

Cloud or on-premise - you choose

Whether you’re ready for the cloud or still running on-site servers, Epicor offers hybrid flexibility with the same powerful functionality.

Secure, scalable, future-ready

Epicor evolves with your business - whether you're expanding to multiple facilities, going global, or automating production with IoT.

Our end-to-end Epicor ERP services

Epicor ERP consulting

Explore your Epicor environment to align system configuration with operational goals. Are you struggling with long lead times, inefficient job costing, or underused modules? We bring the answers from years of hands-on Epicor experience.

Business process review and Epicor fit-gap analysis

System reconfiguration for changing operations (MTS ↔ MTO, new plant, etc.)

Strategic module enablement: CRM, Advanced Financials, Project Management

Roadmapping upgrades, cloud migration, or module expansions

Epicor ERP implementation

Epicor isn’t plug-and-play - it requires precise configuration based on your industry and workflows. Our implementation service ensures your system is set up for success from Day 1.

Configuration for manufacturing modes: MTO, MTS, ETO, Job Shop

Setup of core Epicor modules: Job Management, Inventory, MRP, MES

Multi-site and intercompany implementation

Data migration using Epicor DMT with legacy-to-Epicor field mapping

Personalized training on Classic and Kinetic UI navigation

Epicor customization & development

Epicor is flexible - if you know how to shape it. We help you customize Epicor to mirror your real-world processes, all without breaking future upgrade paths.

Custom BAQs and dashboards for department-specific needs

BPMs to automate business rules (e.g., auto-hold on credit limits, custom alerts)

Application Studio development for Kinetic UI enhancements

User-defined fields, trackers, and layered menu extensions

Scripted data validation logic and workflow enforcement

Epicor integration service

Epicor’s RESTful architecture enables powerful integrations, but doing it right matters. We build Epicor-native and hybrid integrations that keep your tech stack in sync.

REST API integrations with CRMs (Salesforce, HubSpot)

eCommerce sync with Shopify, Magento, BigCommerce

EDI setup for suppliers, customers, and logistics partners

Barcode scanner and shop floor IoT device integration

Service Connect workflows for legacy integrations

Epicor upgrades & migrations

Moving to Epicor Kinetic or upgrading from older versions like 9 or Vantage requires planning. We de-risk the transition by preserving your custom logic and minimizing disruption.

Version compatibility checks for BPMs, reports, and custom menus

Full test plan creation and sandbox environment setup

Rebuild of Classic UI customizations in Application Studio

Structured data cleanup and DMT import validation

Post-upgrade user training and process refresh

Epicor reporting & BI

Build customized reports and dashboards that deliver insights directly from your Epicor ERP data.

SSRS customizations for Job Travelers, PO forms, and financial docs

Executive dashboards using BAQs, calculated fields, and parameters

Power BI integration with Epicor datasets via OData or SQL views

Embedded analytics configuration in Epicor Kinetic

Metrics tracking for OTIF, utilization, inventory accuracy, etc.

Epicor support & managed services

Our Epicor experts are ready to solve tough problems, optimize performance, and guide your team. Think of us as your on-demand Epicor power users.

Root cause analysis for posting errors, costing issues, and MRP failures

Performance tuning: BAQ optimization, index management, SQL load balancing

Epicor patch/version test cycles in staging before live updates

Process re-training for modules like Shipping, Job Closing, or AR/AP

Ongoing support with monthly usage audits and system health checks

Discover key Epicor ERP modules

Manufacturing Execution System (MES)

Real-time shop floor data capture from machines and operators

Work queue visibility with employee-specific task lists

Labor and production reporting via tablets or terminals

Downtime tracking and machine utilization analysis

Supports automated data collection (ADC) and IoT sensors

Integration with scheduling and quality modules

Embedded OEE dashboards and efficiency metrics

Production management

Job creation, release, and tracking across operations

Advanced routing and alternate BOM management

Job costing by labor, material, and subcontract costs

Job-to-job linking and backflushing capabilities

Material requirements tied to production schedules

Engineering change control and document linking

Visual Job Tracker for real-time production status

Inventory & material management

Multi-warehouse, multi-bin support with location controls

Real-time inventory movements with handheld device support

Lot and serial number traceability with expiration dates

Safety stock, reorder point, and lead-time planning

Barcode scanning with full Epicor Mobile Warehouse compatibility

Stock status, FIFO/LIFO costing, and landed cost tracking

Inventory reservations and allocations by job, customer, or order

Supply Chain Management (SCM)

Supplier price lists, lead times, and delivery performance tracking

Blanket POs with release schedules and min/max triggers

Drop shipments and third-party logistics (3PL) integration

Automated vendor selection based on best price or lead time

Intercompany transactions and multi-site sourcing

Purchase suggestions generated via MRP or Min/Max

Support for Kanban, consignment, and vendor-managed inventory

Financial management

Fully integrated General Ledger with real-time transaction posting

Multi-book accounting, tax jurisdictions, and fiscal periods

Accounts Payable/Receivable with aging, payment terms, and cash flow

Bank reconciliation and electronic banking (ACH, wire, positive pay)

Deferred revenue recognition and recurring entries

Support for IFRS and GAAP compliance

Consolidated financial reporting across business entities

Budgeting, forecasting, and audit tracking features

Customer Relationship Management (CRM)

Lead, prospect, and customer lifecycle management

Integrated with quoting, order entry, and service modules

Activity tracking, task management, and opportunity pipeline

Customer-specific pricing, credit, and contact history

Case management for support, returns, and warranty claims

Service & project management

Preventive and on-demand maintenance scheduling

Field service mobile support with GPS and signature capture

Serialized asset tracking with service history

Project Work Breakdown Structures (WBS) and costing

Resource assignment by skill, availability, and role

Time & Expense entry with approval workflows

Planning & scheduling

Material Requirements Planning (MRP) with regenerative and net change modes

Advanced Planning & Scheduling (APS) with finite capacity constraints

Multi-plant planning with transfer and lead time management

What-if scenarios and rescheduling simulation tools

Rough-cut capacity planning (RCCP)

Forward and backward job scheduling logic

Prioritized dispatch lists for operators

We can implement Epicor ERP across specific industries

Discrete manufacturing

Process manufacturing

Industrial machinery & equipment

Aerospace & defense

Automotive & auto parts

Electronics & high-tech

Metal fabrication

Furniture & wood products

Food & beverage

Plastics & rubber

Distribution & wholesale

Field service & maintenance

Medical devices

Oil & gas supply chain

Packaging & printing

Why should you choose Mageplaza as your Epicor partner?

Epicor services FAQs

We don’t treat Epicor like a generic system. Our team has deep expertise in Epicor, with certified consultants who understand the unique data structure, customization tools, and module interdependencies that general ERP teams often miss.

For mid-sized businesses, a standard Epicor implementation typically ranges from 4 to 8 months, depending on:

Complexity of your workflows

Number of customizations or integrations required

Data migration needs

Absolutely yes. We handle full upgrades including:

Impact analysis for custom BPMs and reports

Kinetic UI training and personalization

Post-upgrade performance tuning and support

Mageplaza further enhances system security through proper configuration, role assignments, and governance policies.

Yes! We regularly build Epicor REST API integrations with:

CRM tools like Salesforce, HubSpot

eCommerce platforms like Magento, Shopify

WMS & Barcode systems for real-time inventory control

We offer flexible support models:

Monthly support retainers

On-demand troubleshooting

Process optimization and refresher training

Both. We support:

Epicor SaaS deployments (including multi-tenant)

On-premise and hybrid configurations

Migration between on-premise and cloud

Epicor ERP Services