Cannot access store after installing extensions
Here are our suggestions for you:
- The best way is to roll-back the backup.
- If you didn’t create restore point, try disabling Mageplaza extensions by
module:disable command
. With normal setup, the command will look something like this:php bin/magento module:disable
where you can get by runningphp bin/magento module:status
- Before sending a ticket, please make sure you followed all the steps we described in our Installation Guide
- With Free extensions, look up for your issues in our Github repository first: https://github.com/mageplaza/
- When sending us a ticket, please describe the issues as much detail as possible. Including screenshots, Zipping the var/log folder, upload to online storage services such as drive, Dropbox and share it with us if possible.
Back Ask Mageplaza
Looking for more information?
error
blank-page
site-down
noaccess
break
500-error