How to add comments into the email order confirmations

How to add comments into the email order confirmations

• Step 1: Get the order attribute code
• Step 2: Create the email templates
• Step 3: Apply the email templates
• Step 4: Check emails

In order to add the comments that customers insert at the One Step Checkout page into the Email order confirmations, stores’ admin need to do the following steps:

Step 1: Get the order attribute code

• For the Comment field, we set the attribute code is osc_order_comment

Step 2: Create the email templates

• Go to Marketing > Communications > Email Template, choose Add New Template (or Edit Template)

• Load Email New Order Templates

• Insert the Order Attribute into Template at any place following this codes:

{{depend order.getOscOrderComment()}}
     <p>{{var order.getOscOrderComment() |raw}}</p>
{{/depend}}

• Depend tag is used to check whether that attribute is empty or not. If it is empty, the html part will be eliminated.
• OscOrderComment is the capital words of each Attribute code.

Step 3: Apply the email template that has been created.

• Navigate to Stores > Settings > Configuration, choose tab Sales > Sales Emails

• In New Order Confirmation Template, choose Email Template that you have created.

Step 4: Check the emails again

• Enable customers to Place Order at Frontend
• Allow checking the emails that customers received from your stores.