SMS Notification for Magento 2

Automatic SMS notification to shoppers and stores

Magento 2 SMS Notification will keep customers and store admins updated about activities via text messages actively. SMS is the more effective information transfer method rather than email because of the higher response and read rates. Commonly, people are more likely to open their SMS box than email box which requires the Internet connection.

The extension connects with the leading SMS Service Providers as Twilio, Amazon SNS who are the most used providers in the world.

Instant and frequent text messages

The frequency of sending SMS is different between customers and store admins. Customers will be notified instantly about their all activities such as registering a new account, making a new order, others to update quickly in minutes. Meanwhile, the SMS notifications related to customers are sent to admin mobiles on a frequent basis such as daily, monthly, weekly and monthly. Because of the large number of customers’ activities every day, sending an overall report to admins on a certain time is reasonable

Every 1:00 am daily

Every Monday weekly

Every 1st if monthly

SMS both sides about account registration

With SMS Notification module, both store admins and customers are notified about account registration. When customers create accounts, they will receive the first confirmation message and then the welcome message for the successful registration. Meanwhile, admins are notified about the number of new accounts on a frequent basis. With SMS Notification, both sides get informed about the account registration - new potential customers to stores.

SMS inform about new orders & billing documents

Both customers and stores are updated with the status of orders and billing documents easily with mobile messages.

With customers, they will receive text messages right after creating orders. Then, after the related billing documents including invoices, shipments, credit memos are created, notifications will be sent to customers’ mobiles as well.

With store admins, the total number of new orders, invoices, shipments, credit memos will be reported daily, weekly or monthly based on frequency configuration.

Motivate sales with stock and price update via SMS

When shoppers are interested in certain products at the store, they are highly concerned about its stock status and price status as well.

Therefore, update customers on such information instantly via text messages will be appreciated.

Both stock status and price status of certain products are highly concerned by shoppers when they go shopping. SMS Notification module will inform customers instantly when items come back to stock and there is any change in the product price. Hence, customers can actively to add their preferred items to cart when they find the time appropriate.

Care for customers’ sharing and subscribing by SMS

It is advisable to better care for customers’ activities such as sharing a product link to friends, wishlist sharing, subscribing store’s newsletter by sending text messages. Because customers’ sharing and subscribing open a great chance to expand the brand and increase sales, it is necessary to update customers on their actions not only via email but also via SMS.

In addition, SMS reminds customers of their sharing and subscription effectively, which is a way to keep stores in customers’ mind better and longer.

Instant SMS alerts about site errors

Errors occur to store site related to cron and sitemap generation are updated to store admins instantly. Both cron and sitemap play important roles to any website, so SMS text to notice errors is a good way to help store admins to get alert about these issues to solve timely.

In detail, when any errors of cron and sitemap occur, there are general SMS messages informing store admins to check the problems. This type of notification is more urgent and effective than email.