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Order Management Suite for Magento 2
Mageplaza Order Management Suite for Magento 2 - a necessary solution to completely manage and process orders. Boost order processing convenience & speed, level up customer satisfaction and strike for the best of profit maximization.
Total price:
CE/EE/B2B/Cloud/
Adobe Commerce
2.2.x, 2.3.x, 2.4.x
Problems
Order management comes in many areas, so it will take a lot of time if admins have to do it manually. Moreover, the default Magento 2 only supports limited features of order management, which is far less than what stores need. With that in mind, online stores need a complete solution that helps them mass update multiple orders, customize order numbers, handle returns, as well as communicate with customers effectively.
Solutions
- Automatic price negotiation system
- Turn PDF invoices to an effective branding medium
- Utilize the order grid
- Speed up order processing
- Hide/ delete unnecessary orders
- Make the best use of order numbers
- Built-in “Return & Exchange center”
- Store credits to keep customers coming back
Allow customers to make price quotes anywhere
Mageplaza Order Management Standard version allows customers to make a quotation request easily in multiple places on your store:
Easily customize PDF invoices with pre-made templates
You can design and tailor your own PDF invoices from the backend with a convenient editor & instant preview before saving.
Don’t forget to include your brand identity and necessary company information in the template: logo image, tax ID, address, barcode, QR code, etc.
Better order management with extra important order information columns
With this Mapeplaza extension, you can show a number of important order-related data in the order grid including:
These attributes are all important ones with a particular business and used for typical purposes such as order processing, reporting, marketing, etc. For example:
Save plenty of time by taking one action to mass orders
You can decrease a huge amount of administration workload by allowing taking actions on a mass of orders at the same time.
This helps store admins save a deal of time because they do not update each order one by one.
Various actions available includes:
Delete orders permanently from your order grid
From the backend, admins can decide to delete any order one by one or in a larger number at the same time. For both choices, the deleting procedure is super easy with just a few clicks. What admins have to do is:
Delete all related invoices, shipments and credit memos
When the orders are deleted, it means that the related documents including invoices, shipments, and credit memos are also removed properly at the same time.
Customize order number easily
With Mageplaza Order Management Ultimate version, you can modify the order number format by changing its pattern on the backend. For example, you can create a new order format: ORD-[6counter]-[storeCode]-[storeId]-[yy]-[mm]-[dd]-[orderId]
You can flexibly adjust the format with a wide range of pre-made popular and useful variables: counter, date, day, month, year, order ID, store code, store ID.
The customized order number will be applied to all related documents:
But you can replace the text elements in the order number with other texts to your preferences.
Offer an easy and hassle-free Return and Exchange system
With this tool, you can provide a “Return and Exchange center” right in your store. The RMA allows:
The request form is super user-friendly with necessary premade fields: reasons, solutions, describe, take action to one item or the whole order, etc.
Add unlimited columns to order grid for a better management
Besides default Magento 2 columns, store admins will want to add a number of necessary ones such as Priority, Notes, Shipping Methods depending on specific purposes.
Make the labels noticeably with lively icons
In detail, admins can set the order label as text only, image only or the mix of text and image.
For example, admins can set priority levels by attaching signal icons with different colors: red, orange, blue, and so on.
Hide unnecessary orders for a neat order grid
You will definitely need this feature for the order grid will become a cramped space for all orders after a few days or a few weeks.
You can archive orders by specific conditions: Order Status, Customer Group, Store View, Shipping Countries, Order Total.
You can run order archiving on a regular basis (daily, weekly, monthly) to make sure the order grid will always be up-to-date.
Keep customers coming back with Store Credit
With Mageplaza Order Management Ultimate version, you can create a dynamic store credit system:
With this versatile tool, you can please your customers and encourage purchasing.
More Features
Check out more details of Order Management Suite
File attachment
Allow customers and admins to add attachments to a quote
Easy to customize
Easy to setup company information, style, color etc. PDF invoice templates can be customized using CSS & HTML support provided
Print mass shipment/ invoice via pop-up
Store admins can print shipments and invoices of various orders quickly via pop-up
Reset the counter
The order number counter can be reset on the backend by a simple click. The counter will run back to the counter start
RMA supports all product types
Return Merchandise Authorization is viable with all types of products
Limit credit spending
Set the number of Credit that is applied to each order
Pricing
Choose your suitable edition.
Compare features
Standard
Crafted for a great webstore start $ 577 first year- 1-year extension updates
- 1-year support
- 60-day money-back guarantee
- Read our policies
- Better manage orders
- Request for quote
- PDF Invoice
- Order Grid
- Compare features
Ultimate
Great for enterprise solution $ 1451 first year- 1-year extension updates
- 1-year support
- 60-day money-back guarantee
- Read our policies
- Completely control order management
- Boost profit
- Boost customer experience
- Request for quote
- PDF Invoice
- Order Grid
- Mass Order Action
- Delete Orders
- Custom Order Number
- RMA
- Order Labels
- Order Archive
- Store Credit
- Compare features
Professional
The most popular $ 706 first year- 1-year extension updates
- 1-year support
- 60-day money-back guarantee
- Read our policies
- Boost order management with advanced tools
- Offer flexible Shipping Table Rates
- Request for quote
- PDF Invoice
- Order Grid
- Mass Order Action
- Delete Orders
- Compare features
Yes. Each version of the package consists of some extensions. We have designed versions to match certain demands of each store.
Sure. The package will work normal with all features on your store. If you have any question about the compatibility, please do not hesitate to contact us right here.
Yes, definitely. We highly recommend this package for all stores because it provides essential featres to ensure the benefit of your store.
Yes, of course. You can install it like installing any extensions to website, follow our Installation Guide. Otherwise, you can purchase Installation Service option, our Magento experts will install on your website within 24 hours and resolve any issue arise during the installation.
Reviews (3)
Easy to install
I'm happy that you include necessary features in one package. This package actually solved alll my problems related to order management. It's easy to install, just need a few clicks and then everything is sorted out. The price is reasonable.
PDF invoice and customization
My customers keep asking for PDF invoice, so this one helps a lot. And the order number customization is really smart, allowing me to track orders better. Really easy to configure. Thank you.
Mass order helps
A great tool to manage orders if you want to save time. The Professional edition has the mass order action feature, which is wonderful. Easy to use and install. Definitely come back and buy more from you guys.
Leave a Review
Use case 1: Let customer request for quote to increase the possibility of conversion
Business goals:
- Gain competitive advantage when it comes to pricing.
Default Magento technical limitations:
- The default Magento does not allow customers to initially send their wished prices to you via an official channel.
Solutions:
- Provide an official system to let customer submit their requested quote
- Merchants can review and modify the quote
Use case 2: Customize PDF invoices to expand your brand exposure
Business goals:
- Show order information and multiple elements on the PDF invoices, such as: company logo, addresses, contacts, and other particular elements.
Default Magento technical limitations:
- The default Magento 2 does not allow you to customize invoices without coding skills.
Solutions:
- Provide a tool supporting you in customizing PDF invoices with pre-designed templates and an editor with instant preview.
- Make customers remember you brand.
Use case 3: Use a extended order grid to make sale report and monitor orders in the quickest way
Business goals:
- Grasp a quick overview of sales performance from the order grid.
Default Magento technical limitations:
- There is a great amount of order-related information is omitted such as shipping region/ country, product name/thumbnail.
Solutions:
- Add multiple columns to the order grid.
- You can hide, show necessary order attributes when processing or monitoring orders.
Use case 4: Do mass action on orders right from the order grid
Business goals:
- Optimize the process of invoice and shipment creation.
Default Magento technical limitations:
- Magento default doesn’t support these features.
Solutions:
Decrease store admind’s workload by allowing mass actions on mass order straight away.
- Change order status
- Create invoice/shipment or both
- Add order comment for administration
Use case 5: Delete or Archive order-related documents for a much more effective order operation
Business goals:
- Delete or hide orders for neat order grids.
Default Magento technical limitations:
- In default Magento 2, merchants cannot delete orders forever or hide them from the database which might lead to an overloaded and disorganized order grid.
Solutions:
- Offer you a tool to delete or archive a number of orders at the same time
- This tool can also delete or archive related documents: invoices, shipments, credit memos
- With archiving, you can schedule the cron to run it on a fixed timeline
Use case 6: Custom order numbers to meet specific requirements and keep your business data confidential
Business goals:
- Adjust the default format for many purposes: comply with the order number setting rules, easily get an overview of an order, follow the local or group requirements, or keep your business data secure and confidential.
Default Magento technical limitations:
- While generating order numbers on Default Magento 2, you cannot customize it to your preferences.
Solutions:
- Allow you to tailor your own order number format to ensure a high level of accuracy
- Change the 9-digit numbers to meaningful and sophisticated ones with a wide range of preset variables such as day, date, month, year, along with a counter
Use case 7: Create a Return Merchandise Authorization (RMA) on your store to operate all return and exchange requests
Business goals:
- Solve customers' return and exchange requests effectively.
Default Magento technical limitations:
- Stores are not able to make flexible changes to shipping rules.
Solutions:
Provide a build-in RMA that helps you to create the best return and exchange experience for customers:
- Display a form on which customers can submit their request
- Allow customers to request for each item or the whole order
- Allow uploading images for the best of clarity
Use case 8: Use store credit instead of cash refunds to motivate customers to purchase
Business goals:
- Keep customers coming back to your store and look for other products
- Encourage sales with an initial rewarded store credit to customers
Default Magento technical limitations:
- There are only limited features in the default Magento 2.
Solutions:
- Enable stores to provide a store credit for each customer account.
- Admins can choose to compensate refunded orders with an amount of store credit
- Admins can give an amount of store credit to any members for sales motivation
- Buyers can buy store credit with a lower price and use later
- Buyers can share their credit with their friends
All of the feature updates plan and status will be updated as soon as possible in our public Trello.
View Mageplaza Extension Roadmap 2023 ->Don't see the features you are looking for?
Request featureOrder Management Suite's Full Features
Request for quote
- Select categories/customer groups to apply quote request
- Select Add-to-cart redirect page: the Shopping Cart Page or Checkout Page
- Set the expiration time: the number of days since the approved date
- Set the number of days before the expiration date to remind customers
- Create a new quote request from the admin backend, add products & customers to the quote
- Edit, approve, cancel, reply to a quote request
- View full features list
PDF Invoices
- 12 premade templates are available to use
- Supports Barcode, QRcode
- Ability to configure specially for each store view
- Download/Print PDF Invoice/documents with ease
- View full features list
Order Grid
- Extend order grid with nearly 30 extra order attributes
- Click to show any order-attribute column
- Filter function works well with the extra selected columns
- Manage orders better and effectively
- View full features list
Mass Order Actions
- Allow changing status for only same-state orders
- Send emails to customers after creating invoices/shipments
- Select default status after creating invoices/shipments
- View full features list
Delete Orders
- Mass Delete Orders
- Mass Delete Invoices related
- Mass Delete Shipment related
- Mass Delete Credit Memo related
- View full features list
Custom Order Number
- Ability to copy the same pattern in Order number to use for Invoice, Credit Memo, Shipment number
- Ability to reset the counter after a configured period
- Ability to set the counter step to run independently by store
- View full features list
RMA
- Allow uploading attached images
- Enable/ Disable Google Recaptcha
- Set reason, solution and additional information for the rule
- Select status for a new RMA request
- Set priority level
- View full features list
Order Labels
- Allow/ Disallow removing manually-added labels when using auto-assign conditions
- Enable/ Disable auto-assign labels
- Add labels for order status at the Order Status grid
- Set the auto-assign conditions based on order attributes
- View full features list
Order Archive
- Archive/ Unarchive orders using Rest API
- Archive/ Unarchive orders using command lines, cron job
- Set conditions to archive orders: Order Status, Customer Group, Store View, Shipping Country and Order Total
- Set specific time in which orders are archived without conditions
- Enable sending emails to admins each time the archive process has been finished.
- View full features list
Store Credit
- Enable to force to cancel a transaction if the credit balance is not enough
- Allow tranfering refund order expenses to the credit balance
- Edit current credit balance of a customer from backend
- Create Store Credit Product whose price changes based on credit
- View full features list
Why choose Mageplaza Magento 2 Order Management Suite
Mageplaza provides consistent and customer-centric extensions for your Magento 2 store.
We don't sell products for one time. We provide lifetime solutions which help our customers thrive with their businesses.
60-day Money Back
Extensive 60-day money-back period. You love it or get a full refund no questions asked.
Extensive Support Timeframe
Mageplaza provides support 16 hrs/day, 5.5 days/week to guarantee the seamless operation of our extensions on your store.
Install via Composer
Simple installation via composer helps you save time and eliminates technical issues during future updates.
Frequent Updates
Intensive update roadmaps ensure great performance, bug-free, highly compatible, and innovative extensions.
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